Shipping & Delivery
When will I receive my order?
After you have successfully placed your order, our Customer Service Team will conduct a verification process and update you as soon as possible by email and/or SMS.
You can normally expect to receive your order within 1 week unless remote area.
Can I prearrange the date of delivery?
Our courier service is unable to provide scheduling of deliveries; therefore we can not guarantee the delivery of your order for a specific time or date.
Do you deliver during weekends and holidays?
Your orders may be delivered on a weekend or a holiday depending on our courier’s availability. You will be notified should your order be delivered outside of business days.
How can I know the exact date and time of delivery?
Unfortunately our courier service is unable to provide the exact date and time of delivery.
Can I receive a call before delivery?
You will receive a SMS notification once your order is out for delivery and our rider will communicate with you via call or SMS upon arrival at your address.