Shipping & Delivery

Shipping & Delivery

Virgin Coconut Oil Shipping and Delivery Process

When will I receive my order?

After you have successfully placed your order, our Customer Service Team will conduct a verification process and update you as soon as possible by email and/or SMS.

You can normally expect to receive your order within 1 week unless remote area.

Can I prearrange the date of delivery?

Our courier service is unable to provide scheduling of deliveries; therefore we can not guarantee the delivery of your order for a specific time or date.

Do you deliver during weekends and holidays?

Your orders may be delivered on a weekend or a holiday depending on our courier’s availability. You will be notified should your order be delivered outside of business days.

How can I know the exact date and time of delivery?

Unfortunately our courier service is unable to provide the exact date and time of delivery.

Can I receive a call before delivery?

You will receive a SMS notification once your order is out for delivery and our rider will communicate with you via call or SMS upon arrival at your address.

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